Guidance for Listing a Service on Benawell

This document provides guidance on listing your service on

Included is a checklist to follow in order to get the best out of your listing, and some further guidance which is specific for Counsellors and Psychotherapists listing on the site.

Should you need more guidance, or are having issues with a listing; you can contact us at

To get the best out of your listing, it is important to provide as much information as possible, including a full description of what your service provides; a full address; multiple photos; and, a company logo. A brief summary should also be provided as this is what will show on the search results page.

The correct category must be selected so that your service can be included in the correct section of the website, and appear in the search results for the applicable category.

The fields listed in the checklist below should be included for each listing added:

  • The name of your service
  • The category that your service falls into
  • A description of what your service offers and how it can benefit users
  • Contact details, including telephone number, email address, and social media links. These must be amended if they change. A listing can be amended at any time
  • Address, including the full postcode. Postcodes are important as many people use sat navs to locate venues. Please remember to include details around parking, disabled access points, etc.
  • Costs/Prices of your service/s, if applicable
  • Opening Times
  • Logos and Images – Images are important in getting noticed and gaining more interest. The main image your provide will act as a header for your service’s listing page, as well as the image for your service on the results page, and the logo will also feature prominently. Adding multiple images will build your image gallery, which will help make your listing more appealing to visitors to the site. All images must be in either .jpg or .png formats, and up to a maximum file size of 2MB.
  • Videos can be uploaded by adding a URL to your service’s YouTube or Vimeo video. Including videos is a great way to promote your service and gives visitors an idea of what’s on offer, increasing the chances of take up

Once a listing has been submitted, it will be reviewed by MIXiiN before becoming live. Should we have any questions relating to your submission, we will contact you. As long as there are no issues identified with the listing, or amendments needed, the listing will go live within 72 hours of submission.

If you added the listing for your service to the site, you will have an account. To amend or delete your listing, you should log into your account, from where you can make amendments or delete the listing.

If you did not add the listing for your service, you can claim your listing, which will then prompt you to create an account. From there you can fully manage your listing, including making any amendments, and you will also be able to delete it at any time.

If you did not add the listing for your service, and would like it removed, contact, and we can remove it for you.

If you are a counsellor or psychotherapist, you must be registered as a member of a professional body to list on the site. If you are a counselling or psychotherapy practice, we may need to ask you to provide proof that at least one therapist from your practice, or the practice itself, is registered with a professional body.

The following professional bodies are recognised for Counselling and Psychotherapy Services:

  • The Association of Cognitive Analytic Therapy (ACAT)
  • Association of Christian Counsellors (ACC)
  • Association of Child Psychotherapists (ACP)
  • Association for Dance Movement Psychotherapy (ADMP)
  • British Association for Behavioural and Cognitive Psychotherapies (BABCP)
  • British Association for Counselling and Psychotherapy (BACP)
  • British Association of Play Therapists (BAPT)
  • British Psychoanalytic Council (BPC)
  • British Psychodrama Association (BPA)
  • College of Sexual and Relationship Therapists (COSRT)
  • Counselling & Psychotherapy in Scotland (COSCA)
  • European Association for Gestalt Therapy (EAGT)
  • Federation of Drug & Alcohol Professionals (FDAP)
  • Health and Care Professions Council (HCPC)
  • The Human Givens Institute (HGI)
  • Irish Association for Counselling and Psychotherapy (IACP)
  • The National Counselling Society (NCS)
  • Play Therapy UK (PTUK)
  • United Kingdom Council for Psychotherapy (UKCP)
  • UK Association of Humanistic Psychology Practitioners (UKAHPP)
  • UK Association for Transactional Analysis (UKATA)
  • Universities Psychotherapy and Counselling Association (UPCA)